The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Contact Us

Location: 7300 N. Perimeter Road, Malmstrom Air Force Base, Montana 59402-6780 
  
Telephone: 406-731-4633 

Patient Advocate 

Phone: 406-731-4378 or 406-731-4454 

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone: 406-731-4117 

Interactive Customer Evaluation (ICE) 

Malmstrom AFB ICE 

341st Medical Group – Malmstrom Air Force Base Appointment Line 

Phone: 406-731-4MED (4633) 

Referral Management Center (RMC) 

Phone: 406-731-2829 

Medical Records 

Phone: 406-731-7378 

HIPAA Privacy Officer 

Phone: 406-731-2888 

TRICARE West 

Phone: 888-TRIWEST (874-9378) 
 
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online. 

    Don’t forget to keep your family’s information up to date in DEERS!