Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More. Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 7300 N. Perimeter Road, Malmstrom Air Force Base, Montana 59402-6780
 
Telephone: 406-731-4633

Patient Advocate

Phone: 406-731-2524 or 406-731-4770

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 406-731-4117

Interactive Customer Evaluation (ICE)

Malmstrom AFB ICE

341st Medical Group – Malmstrom Air Force Base Appointment Line

Phone: 406-731-4MED (4633)

Referral Management Center (RMC)

Phone: 406-731-2829

Medical Records

Phone: 406-731-7375

HIPAA Privacy Officer

Phone: 406-731-2888

TRICARE West

Phone: 888-TRIWEST (874-9378)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don’t forget to keep your family’s information up to date in DEERS!