Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Patient Travel

The TRICARE Prime travel benefit is for all TRICARE Prime beneficiaries enrolled to the military treatment facility. For any routine specialty care 100 miles from your primary care manager office you can be reimbursed for qualifying expenses related to that that travel. Please come by the patient travel office with any questions.

Contact Us

Location: 7300 North Perimeter Road, Building 2040

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 406-731-4633

Don’t forget to keep your family’s information up to date in DEERS!